Voice Solutions & VoIP Phone Systems
Taylored Systems has demonstrated a commitment to providing our customers with state-of-the-art, cost-effective and dependable solutions for more than 30 years for voice systems, including VoIP phone services. Our relationship begins with evaluating your current state of technology – including infrastructure and hardware – to develop a custom solution that aligns with your long-term business goals. And because we offer a full suite of voice and data solutions, you only work with us as opposed to several providers for one project.
In today’s fast-paced world, your company’s VoIP phone system has to be cutting edge, cost-efficient and completely reliable. Let Taylored Systems create a customized communications service package that matches your specific business needs.
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In 1867, Alexander Graham Bell made the first phone call, and telephone technology has been rapidly evolving ever since — from rotary phones to cordless handsets, to cell phones, to smartphones.
In our personal lives, we have the luxury of adopting new voice technology at our leisure. If you want to put a rotary phone in your house, no one is going to stop you. However, most businesses don't have that option.
Currently, the average business phone system only lasts 6 to 8 years before it starts to become outdated. Many of us know companies try to get a lot more than 8 years out of their existing phone technology. Resistance to change and concerns about higher costs keep many businesses from modernizing an outdated phone system.
But when you consider the costs of using an outdated system and the benefits of using modern voice services, sticking with outdated voice technology seems like a bad idea.
What Are the Benefits of Voice Services?
Upgrading to modern voice services can provide a business with many benefits that far outweigh the investment. Consider the following benefits of modern voice services.
Lower Costs
Sticking with a legacy phone system might seem like the cheaper option. However, the costs of an older phone system can add up quickly. The maintenance of physical equipment, adding new phone lines, making international calls and other legacy expenses can add up to a major fixed cost.
When your company switches to a cloud-based system, voice services are provided over an existing broadband connection instead of equipment and hardwiring. Internet voice services also offer unlimited calling, regardless of whether a call is going around the corner or around the world.
Companies that use internet voice services can also add new phone lines, or even set up an entirely new location, with minimal cost. VoIP systems also eliminate both individual phone lines and the need for desk phones, lowering costs significantly.
Greater Reliability
If you're having issues with making or receiving calls, it's time for an upgrade. Lost calls, dropped calls, and even good old-fashioned business signals should all be things of the past. In addition to employees missing important calls, these issues also make your company look outdated and out of touch.
Modern voice services, on the other hand, provide a level of reliability that meets modern expectations. In addition to eliminating lost calls and busy signals, voice services can also be regularly updated over an Internet connection. This lets employees feel confident that they're not missing important calls. They also don't have to go through the embarrassment of apologizing to clients and explaining the flaws of an outdated phone system.
More Flexibility
If your company is growing or changing facilities, it doesn't make sense to stick with an outdated phone system. Legacy phone systems get in the way of change and moving them between locations can lead to complications.
On top of that, the way we work is changing. Modern workers now expect to be able to work remotely. Outdated phone systems that get in the way of remote work will affect a company’s ability to hire and keep employees.
Because they are Internet-based, voice services can scale and change locations as needed. A business can easily add new phone lines for new users with just a few clicks. For greater flexibility, new features can be added and removed to accommodate fluctuations in workload.
In addition to helping employees do their job and companies adjust their communications capabilities, the flexibility provided by voice services allows employees to think in new and more productive ways. Companies may find unique solutions to nagging issues that allow them to increase productivity or attract more business.
Types of Voice Services Taylored Offers in Indianapolis
Taylored Systems has demonstrated a commitment to providing our customers with state-of-the-art, cost-effective and dependable voice services for more than 40 years. Our relationship begins with evaluating your current state of technology — including infrastructure and hardware — to develop a custom solution that aligns with your long-term business goals. And because we offer a full suite of data and voice services, you only work with us as opposed to several providers for one project.
In today’s fast-paced world, your company’s communications must be cutting-edge, cost-efficient and completely reliable. Taylored Systems offers the following voice services that can be combined to create a customized communications package that matches your specific business needs.
Unified Communications
Our unified communications solutions offer a suite of applications that allow employees to work efficiently through mobility, unified messaging, presence management, desktop integration, softphone, instant messaging, chat, web, audio, and video conferencing.
Business Phone Service
Through our multiple provider relationships, we’ll consider a number of voice services to help determine the best business phone system for your company. By analyzing current phone, long-distance and internet bills we compare your existing solutions with more cost-effective offerings and determine the highest performance for your specific needs.
Plus, we share our recommendation with no obligation. Taylored Systems designs and manages your small business phone system from start to finish, eliminating the headache with a business phone service provider. Call us today to find out how we can make your life easier.
24-Hour Service
Our technical support team is second to none. Our industry leading technicians undergo regular training from a select group of manufacturers and each of these professionals is certified in the latest products and technologies. With 24/7 dispatch customer service, we're prepared to respond to any communication need you have in order to keep your system running seamlessly.
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Business Phone Systems
Phones and instant communication are often taken for granted in our culture. As with many important and necessary business investments, education is absolutely necessary in order to make the correct selection. Business phone systems are a confusing world of acronyms and “latest and greatest” claims. Here is where Taylored Systems becomes your trusted advisor. Using our attention to detail, history of success, and decades of experience in creating custom solutions, we work to find the correct communications platform for your business, regardless of size and complexity of needs. After all, we've been installing phone systems for small businesses for over 40 years. Since before some of our employees were born.
Contact Center Solutions
A true definition of a hosted contact center is a coordinated system of people, processes and technology used to manage inbound and outbound customer contact. Some believe that only large businesses can reap the rewards of investment in a cloud contact center but the fact is that every business can benefit from an integrated call center solution, allowing you to get the right call to the right place quickly and efficiently. Contact center solutions also provide customized reports and real time statistics as well as advanced call routing.
Hosted Phone Systems
Hosted or off-premise phone systems are the newest addition to the phone system family. Like everything in technology, hosted unified communications systems utilize the flexibility of the cloud and are typically hosted in a data center.
The idea is that your system is no longer in-house, offering a level of disaster recovery, but instead is connected to your office or offices via the internet, while still remaining feature rich. Hosted systems come in multiple options from barebones to full-featured unified communications solutions.
Selecting the correct hosted solution can be a confusing process, so contact us today and let us help you optimize your business.
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Paging System
Most phone systems are capable of paging through the speaker on a desk phone. However, many businesses need or are required to have a Mass Notification System or Overhead Paging System, in place. These notifications are delivered by an interface via a phone system or microphone with an amplifier out to ceiling speakers or high-powered horns.
There are other options to consider for your paging needs such as the type of telephone interface or you may have the need for multiple zones or buildings. These office paging systems also enable you to provide music or broadcast information over the system.
Why Choose Taylored Systems?
Phones and instant communication are often taken for granted in our culture. As with many important and necessary business investments, education is absolutely necessary in order to make the correct selection. Business phone systems are a confusing world of acronyms and “latest and greatest” claims. Here is where Taylored Systems becomes your trusted advisor.
With our attention to detail, history of success, and decades of experience in creating custom solutions, we work to find the correct communications platform for your business, regardless of the size and complexity of your needs. After all, we’ve been installing phone systems for small businesses for over 40 years — since before some of our employees were born.
