As modern business operations shift and change, it’s important to consider where you can shift to streamline your day-to-day operations and help cut costs. For many businesses, hosted VoIP phone systems have become an option worth considering when it comes to updated communication solutions.

Whether you’re new to the world of VoIP or you’re ready to make the switch, Taylored is here to help business owners understand, implement and capitalize on this helpful technology.

What Is a Hosted VoIP Phone System?

VoIP, or voice over internet protocol, phone systems have become a popular go-to for many businesses. With VoIP, phone systems run over computer and internet networks as opposed to traditional phone lines. VoIP phone systems offer businesses the professionalism, features and convenience of traditional landlines with the added reliability, speed and functionality available via the internet.

“Hosted” VoIP systems refer to when the hardware and private branch exchange (PBX) used to support these systems are located off-site and managed by a managed services provider. The hosted VoIP provider handles the PBX, which typically requires a large investment and ongoing maintenance, at their own data center.

What Makes Hosted VoIP Ideal for Businesses?

Compared to a traditional phone system or a VoIP system located on-site, hosted VoIP solutions tend to be more affordable and easily implementable. This is because businesses do not have to invest in as much physical infrastructure and can budget their hosted VoIP system costs as monthly operational expenses as opposed to a capital investment. In addition, business owners often find hosted VoIP systems to be easier to manage as they are supported and maintained with the expertise of the VoIP provider.

Moreover, there are a variety of other operational benefits of hosted VoIP for businesses, making it a great choice for companies of all sizes.

Flexibility & Scalability

Hosted VoIP systems are backed by experienced providers and their physical infrastructure, so business owners can trust that their phone system is flexible and scalable. Unlike traditional phone systems, which require tremendous upfront investment and little flexibility, hosted VoIP allows businesses to start with a system that is sized for their current needs, knowing they can add additional aspects or features to the system later on. Flexible, scalable IT solutions like hosted VoIP known as “future proof,” meaning that as new features or functions are available, they can be deployed quickly and easily.

Ideal for Remote Work

The landscape of modern business is shifting every single day. The flexibility of hosted VoIP solutions allows businesses to evolve as needed. Because VoIP phone systems are supported by the internet, businesses can operate anywhere where there is an internet connection. This is ideal for flexible businesses and employees who work remotely, as the functionality of VoIP allows businesses to have the same level of professionalism they would with a traditional phone system, including:

Call forwarding/blocking/transferring
Long-distance calling
Group conferencing
Call masking

Whether employees are working from home, on their smartphone or in the office, VoIP offers a consistent, seamless communication experience for both the employee and clients and customers who are calling in.

Reliability

Because hosted VoIP systems are managed and supported by experienced providers, business owners can rest easy knowing that their phone services will be reliable. Many hosted VoIP solutions are backed by geographic redundancy, which means the system components are housed in various locations to minimize the possibility of events such as network outages or natural disasters causing issues with connectivity. This means clear, high-quality calling, no matter what.

Taylored — Hosted VoIP Solutions Experts

For over 35 years, Taylored has been supplying businesses throughout Indianapolis and beyond with expert-level IT services and solutions, including hosted VoIP systems. Our hosted VoIP solutions experts help our clients choose the best phone system for their needs and transition seamlessly. Moreover, our hosted VoIP offers businesses ongoing support to ensure reliable phone systems.